Trovian Technologies

Service 07AI Chat Agents

Enquiries do not keep office hours. Our AI chat agents answer questions, qualify leads and book appointments on your website, WhatsApp and Messenger — trained on your business, supervised by humans.

3D illustration of a friendly glowing orb assistant floating between chat bubbles with booking and night icons
01

Trained on your business

Your services, prices, policies and tone — the agent answers like a well-briefed member of staff, not a generic bot, and hands off gracefully when a human is needed.

02

From conversation to booking

Connected to your calendar or booking system, the agent does not just chat — it fills your diary while you work.

03

Everywhere customers message

Website widget, WhatsApp Business and Facebook Messenger, all running the same brain — one setup, every channel covered.

What's included

Everything this service covers.

Scopes are agreed in writing before work starts — what you see here is what gets delivered, not a menu of extras.

Custom AI agent trained on your services and FAQs
Website chat widget styled to your brand
WhatsApp Business and Messenger integration
Booking and calendar system connection
Lead capture and qualification flows
After-hours and overflow coverage
Human handoff rules and notifications
Monthly conversation review and retraining

How it runs

AI Chat Agents, step by step.

01

Teach

We gather your services, prices, FAQs and tone of voice into a knowledge base the agent strictly follows.

02

Test

You interrogate the agent in a private sandbox until you trust its answers; we tune anything that misses.

03

Launch

The agent goes live on your site and messaging channels, with conservative handoff rules from day one.

04

Refine

Real conversations are reviewed monthly to expand the knowledge base and sharpen answers.

Often paired with these industries

Where this service earns its keep fastest.

It works for any local business — these are the sectors where we see it move the needle most, each with its own detailed playbook.

Common questions

AI Chat Agents, honestly answered.

The agent is restricted to your approved knowledge base. When it does not know, it says so and offers a handoff — it is briefed never to improvise prices or promises.

Works well with

Services that compound this one.

Start the conversation

Want a fixed quote for ai chat agents?

Tell us about your business and we will reply with a clear scope, price and timeline — usually within one working day.